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Privacy Policy
At Heena Gathiyawala Apps ("we," "our," or "us"), we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information. It applies to our application, Heena Gathiyawala Apps, and its associated subdomains (collectively referred to as our "Service"). By using or accessing our Service, you acknowledge that you have read, understood, and agree to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and in accordance with our Terms of Service.
Definitions and Key Terms
Cookie: A small piece of data created by a website and stored by your browser. It is used to identify your browser, provide analytics, and remember information such as your language preferences or login details.
Company: Refers to Heena Gathiyawala Apps, the entity responsible for your information under this Privacy Policy.
Country: Refers to the location where Heena Gathiyawala Apps or its owners/founders are based, which is India.
Customer: Refers to the company, organization, or person who signs up to use Heena Gathiyawala Apps to manage relationships with their consumers or service users.
Device: Any internet-connected device, such as a phone, tablet, or computer, that can access Heena Gathiyawala Apps and use its services.
IP Address: A unique number assigned to devices connected to the internet, often used to identify the geographic location of the device.
Personnel: Individuals employed by or contracted by Heena Gathiyawala Apps to provide services on behalf of the company.
Personal Data: Information that allows for the identification of a person, either directly or in combination with other data, including personal identification numbers.
Service: Refers to the service provided by Heena Gathiyawala Apps as detailed in our terms and on our platform.
Third-Party Service: Includes advertisers, contest sponsors, marketing partners, and others who provide content or services we believe may interest you.
Website: The official website of Heena Gathiyawala Apps, accessible via this URL.
You: Any individual or entity registered to use Heena Gathiyawala Apps' services.
Data Protection
We adhere to the Data Protection Act 1998 and the General Data Protection Regulation ((EU) 2016/679) (GDPR), including any updates or successor legislation applicable in the UK. We do not misuse your data. Any information uploaded by users is processed solely for the purposes of providing our services. No data collected is sold to third parties or used beyond what is necessary for our products and applications.
What Personal Information Do We Collect?
We collect various types of personal information, including but not limited to:
Device ID, device type, geo-location, connection details, and statistics on page views, traffic, ad data, IP addresses, and web log information.
Information related to the products and services you have inquired about or purchased.
Cloud files imported by users while using our products or mobile apps (we do not store or collect any data from your Google Drive account).
Additional information provided by you through our website, app, customer surveys, or other online platforms.
Information We Collect
We may collect photos or videos you choose when using the app, either through your camera, camera roll (if permission is granted), or through the in-app internet search function. Only specific photos and videos that you select for modification are processed, and we do not collect or store your entire photo or video albums. All selected files are encrypted and stored locally on your device, ensuring that only your device can access them. While metadata (e.g., geotags) may be attached to your media by default, we take steps to remove it.
App Usage Information and Online Activity Data
We collect data about how you interact with the app, including features used, preferred language, installation date, and referral sources. Our service providers and certain third parties (such as advertising networks) may also collect this information across third-party websites and mobile apps.
App-Related Purchase History
If you purchase an app subscription, we do not receive any billing information (e.g., credit card details). We only receive confirmation from the relevant application store to enable Pro services.
Face Data and Video Processing
We do not store or share any user face data. All face and video processing occurs on your device, and any files are deleted from our servers within 24 to 48 hours after editing is completed. You can delete this data locally at any time.
Data Retention
We only retain your data for as long as it is necessary to fulfill the purposes for which it was collected, unless required by law to retain it for longer periods.
When Do We Use Customer Information from Third Parties?
We may receive information from third parties when you interact with us. For example, if you provide your email to express interest in becoming a customer, we might receive data from a third party that helps us with automated fraud detection.
Do We Share the Information We Collect with Third Parties?
We may share both personal and non-personal information with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others whose products or services may interest you. Additionally, we might share this information with our affiliated companies and business partners. If we undergo a merger, asset sale, or similar business reorganization, your information might be shared or transferred to our successors.
We also work with trusted third-party service providers who perform various services on our behalf, such as server hosting, database management, email handling, credit card processing, customer service, and order fulfillment. We may share your personal data with these service providers so they can perform their duties for us and for you.
For analytics purposes, we may share certain log file data, such as IP addresses, with third parties like web analytics partners, application developers, and ad networks. These third parties may use this data to determine location, connection speed, device type, and other technical information about how you interact with our service.
Furthermore, we may disclose both personal and non-personal information to government or law enforcement officials or private parties when we believe it's necessary to comply with legal obligations, protect public safety, or address claims or legal processes.
Where and When Is Information Collected from Customers and End Users?
We collect personal information directly from you when you interact with our service. We may also receive information from third parties as mentioned above.
Could My Information Be Transferred to Other Countries?
Our company is based in India, but the information we collect may be transferred to and hosted in locations around the world, including countries that may not have specific regulations on data use. By using our services, you consent to this transfer and hosting of information across borders, as permitted by law.
Is the Information Collected Through Our Service Secure?
We take various measures to protect your information, including physical, electronic, and managerial safeguards. While we strive to secure your data, no system is foolproof, and breaches may occur due to intentional crimes, errors, or failure to follow procedures. We cannot guarantee the absolute security of your information, and you agree that intentional misconduct will be the standard for evaluating our efforts to protect your personal data.
Can I Update or Correct My Information?
Your ability to update or correct your information depends on your relationship with us. Employees can update their information according to internal policies. Customers can request to update, correct, or delete their information by contacting us. These changes will not affect data we’ve already shared with third parties in line with this policy. To ensure privacy, we may require verification, such as a password, before making updates. While we take steps to delete your information upon request, some data may still exist in backup files or other media.
Sale of Business
If we or any of our affiliates undergo a sale, merger, or other significant business event, we may transfer your personal information to the acquiring party, provided that they agree to uphold the terms of this Privacy Policy.
Affiliates
We may share your information with our corporate affiliates, defined as entities that control, are controlled by, or are under common control with us. These affiliates will handle your information in accordance with this Privacy Policy.
How Long Do We Keep Your Information?
We retain your information only as long as necessary to provide you with services and fulfill the purposes outlined in this policy. Once it's no longer needed, we either remove it from our systems or anonymize it so you can’t be identified.
How Do We Protect Your Information?
We implement security measures, including Secure Socket Layer (SSL) technology for sensitive information, to protect your data. After completing a transaction, sensitive information like credit card details is not stored. Despite these precautions, we cannot guarantee absolute security, and there is always a risk of unauthorized access.
Governing Law
This policy is governed by the laws of India. Your use of our services may also be subject to other applicable local, state, national, or international laws.
Your Consent
By using our services, creating an account, or making a purchase, you consent to this Privacy Policy.
Links to Other Websites
This Privacy Policy applies solely to our Services. Our Services may contain links to other websites that are not operated or controlled by Heena Gathiyawala Apps. We are not responsible for the content, accuracy, or opinions expressed on such external sites, and we do not actively review or monitor them for accuracy or completeness. Once you navigate away from our Services to another website, this Privacy Policy no longer applies. Your activity on other websites, including those linked on our platform, is governed by the policies and terms of those websites. These third parties may also use their own cookies or other tracking technologies to collect information about you.
Cookies
We use cookies to identify the areas of our website that you visit. A cookie is a small piece of data that is stored on your device by your web browser. We utilize cookies to personalize the content displayed to you on our website. You can disable cookies via your browser settings, though doing so may prevent you from accessing certain features of our website. We do not store any personally identifiable information in cookies.
Advertising
Advertising helps keep our website and many other online services free. We strive to ensure that the ads we display are safe, non-intrusive, and as relevant as possible.
Cookies for Advertising
Cookies play a key role in making advertising more effective. Without them, advertisers have a difficult time reaching their target audiences and tracking ad performance.
Remarketing Services
We use remarketing services, which allow us to serve ads to users who have previously visited our website. This type of advertising, known as remarketing or retargeting, gives the impression that our company is "following" users by showing ads across various websites and platforms they use.
Kids' Privacy
We collect information from children under 13 solely to improve our services. If you are a parent or guardian and you become aware that your child has provided us with personal data without your consent, please contact us immediately. If we discover that we have inadvertently collected personal data from a child under 13 without parental consent, we will promptly delete it from our servers.
Changes to Our Privacy Policy
Any updates or changes to our Privacy Policy will be posted on this page, and we will update the modification date accordingly.
Third-Party Services
Our platform may display or include third-party content, data, information, applications, or other products and services, or provide links to third-party websites and services ("Third-Party Services"). You acknowledge that we are not responsible for the accuracy, completeness, legality, or quality of these Third-Party Services. Accessing and using Third-Party Services is entirely at your own risk and subject to their own terms and conditions.
Information about General Data Protection Regulation (GDPR)
If you are located in the European Economic Area (EEA), this section explains how and why we collect your data and the measures we take to protect it from unauthorized use.
What is GDPR?
The General Data Protection Regulation (GDPR) is an EU-wide law that governs how companies protect and handle the personal data of EU residents. It enhances individuals' control over their personal data and imposes stricter regulations on data protection.
What is Personal Data?
Personal data refers to any information that can be used to identify an individual. GDPR covers a wide range of data, including but not limited to names, email addresses, financial details, political opinions, genetic and biometric data, IP addresses, and physical addresses. The GDPR mandates the following:
Personal data must be processed fairly, lawfully, and transparently, and only for purposes that the individual would reasonably expect.
Data should only be collected for a specific purpose and should not be used for other purposes unless the individual consents.
Data should not be retained longer than necessary for its intended purpose.
Individuals have the right to access, correct, delete, restrict, or transfer their personal data.
Why is GDPR Important?
GDPR strengthens data privacy protections and increases penalties for non-compliance. It ensures that companies handle personal data responsibly and transparently. At Help Scout, we prioritize your data privacy and have implemented strong security and privacy measures that exceed the requirements of GDPR.
Individual Data Subject's Rights – Data Access, Portability, and Deletion
We are committed to supporting our customers in complying with GDPR. All personal data is processed and stored by GDPR-compliant vendors, and we retain it for up to six years unless you delete your account, in which case we delete your data within 60 days.
If you are dealing with EU customers, you need to provide them with access to their data and the ability to update, delete, or transfer it. We offer tools and support to help you meet these requirements.
California Residents
The California Consumer Privacy Act (CCPA) requires us to disclose the categories of personal information we collect, how we use it, and the third parties we share it with. California residents have the following rights under the CCPA:
Right to Know and Access: You may request details about the personal information we collect, the purposes for which it is used, and the third parties with whom it is shared.
Right to Equal Service: We will not discriminate against you for exercising your privacy rights.
Right to Delete: You may request that we delete the personal information we have collected about you.
Right to Opt Out of Data Sales: You may request that we do not sell your personal information.
We do not sell personal information. If you wish to exercise any of these rights, please contact us. We will respond within one month.
California Online Privacy Protection Act (CalOPPA)
CalOPPA requires us to disclose the categories of personal information we collect and how we use it. California users have the following rights:
Right to Know and Access: You may request information about the categories of personal information we collect, how it is used, and the specific pieces of information we have collected about you.
Right to Equal Service: We will not discriminate if you exercise your privacy rights.
Right to Delete: You may request that we delete personal information we have collected about you.
We do not sell your personal information. If you wish to exercise these rights, please contact us.
Terms of Use for Apps
- Terms
By accessing and using our apps, you agree to be bound by these terms of use, along with all applicable laws and regulations, and acknowledge that you are responsible for complying with any relevant local laws. If you disagree with any of these terms, you are prohibited from using the app. The content within this app is protected by applicable copyright and trademark laws.
- Use License
Permission is granted to temporarily download one copy of the materials (information or software) from our website for personal, non-commercial, and transitory viewing only. This license is a limited permission and does not transfer ownership. Under this license, you are prohibited from:
- Modifying or copying the materials;
- Using the materials for any commercial purpose or public display (commercial or non-commercial);
- Attempting to decompile or reverse engineer any software on our website;
- Removing any copyright or proprietary notations from the materials;
- Transferring the materials to another person or "mirroring" them on any other server.
This license will automatically terminate if you violate any of these restrictions and may be revoked by us at any time. Upon termination, you must destroy any downloaded materials in your possession, whether in electronic or printed form.
- Disclaimer
- We are not liable for any conduct related to your use of the app. You may only use the app if you are the copyright holder or have obtained the necessary rights and licenses to use all images and materials in your creation through the app.
- All materials provided through our website are on an "as is" basis. We make no warranties, expressed or implied, and disclaim any other warranties, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other rights.
- Additionally, we do not guarantee the accuracy, likely outcomes, or reliability of the materials on our website or any linked sites.
- Limitations
Under no circumstances shall we or our suppliers be liable for any damages (including but not limited to loss of data or profit, or business interruptions) resulting from the use or inability to use the app or materials on our website, even if we or an authorized representative has been informed of the possibility of such damages. Some jurisdictions do not allow limitations on implied warranties or liability for consequential or incidental damages, so these limitations may not apply to you.
- Accuracy of Materials
The materials on our website and app may include technical, typographical, or photographic errors. We do not warrant that any of the materials are accurate, complete, or up-to-date. We may make changes to the materials on our website at any time without prior notice, but we are under no obligation to update them.
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